FAQ

When will my order ship?

Orders are shipped Monday to Friday between the hours of 9AM and 5PM GMT. This excludes weekend days and UK Bank Holidays. Our team will process your order within 48 hours, we then hand it over to our nominated carriers

How can I track the status of my order?

We track every order, we'll send you the tracking number of your order and you can track it here

Can I cancel my order?

Unfortunately we start processing your order as soon as it's placed. We are unable to change or cancel orders once they are made.

Do you offer free shipping?

Yes we offer free shipping to the UK. Please refer to our Shipping and Delivery page for more information.

Are your products vegan & cruelty free?

Yes, all of our products are vegan, cruelty free.

How long will Brow Sculpt hold my brows in place?

Brow Sculpt has been developed to keep your brows in place all day and contains ingredients such as carnauba Wax which help to hold your brow hairs in place.